Top 6 HCA Appeal Questions

Question 1

The Health Care Authority (HCA) said everything is fine. I have insurance now. I still received a Notice of Hearing. Why is this hearing still scheduled?

Answer 1

The Office of Administrative Hearings (OAH) does not have all of your information. If you are receiving insurance and no longer want a hearing, you need to call HCA.

Please call them at 1-800-562-3022 or email

Question 2

HCA needed paperwork from me. I gave them what they needed. Is this hearing still necessary?

Answer 2

Possibly. OAH does not know if HCA needs any other paperwork.

Please call them at 1-800-562-3022 or email

Question 3

I have a new problem with my insurance. Can this new problem also be discussed during the hearing?

Answer 3

It depends. Sometimes a new problem can be heard at the same time. Sometimes it will require a new hearing. Please talk to HCA and they will be able to tell you.

If a new hearing is needed, you can make the request with either HCA or with OAH.

Question 4

How do I know if I need this hearing?

Answer 4

In many cases, HCA is simply missing some information. Contact the HCA Representative to see if your case is missing any information.

You can call HCA at 1-800-562-3022. You may be able to resolve some issues before the hearing.

Question 5

HCA said that the problem is resolved. How do I know if I have my insurance in place?

Answer 5

If you and HCA have come to an agreement, you have options.

  • If you are comfortable, you can let OAH know that you no longer want the hearing. This must be in writing. For instructions, click How to Prepare.
  • If you are not comfortable, plan to attend your hearing. During the hearing you can confirm the agreement in front of the judge.

Question 6

My income has changed. What do I need to do?

Answer 6

Please call HCA at 1-800-562-3022 or email