Current News

Stellar Follow Up Report

OAH had an independent review of our processes. Please read the results below:


Previous News:

Electronic Access to Case Files

  • Please view the Manage My Case page for details.
  • Electronic access to case files is now available. Please visit our home page to view information and instructions about electronic access to case files.
  • OAH has completed the Electronic Case Records initiative. This is one of our major initiatives from our 2016-21 strategic plan.

Security Breach at SAO
The Office of the Washington State Auditor (“SAO”) was recently made aware of a security breach involving Accellion, a third party provider of hosted file transfer services.

Accellion confirmed that an unauthorized person gained access to SAO files. Some of the SAO data files contained personal information of Washington state residents who filed unemployment insurance claims in 2020.

Please visit for the most up to date information.

Stellar Associates Review

We appreciate the comprehensive, objective review conducted by Stellar Associates. We also appreciate the time and participation of stakeholder representatives who shared their perspectives and feedback through interviews or survey responses. Stellar’s report and recommendations help us gain a clearer vision of how OAH can become more effective and efficient, and where there are opportunities to collaborate with stakeholders to improve processes. The OAH executive management team is closely reviewing Stellar’s 63 recommendations to assess alignment with strategic initiatives, priority, available resources and feasibility.

As Stellar found, OAH employees are passionate about our mission and take pride in serving the public. This deep commitment and dedication to the OAH mission provides the foundation. Stellar’s recommendations will help us build for further success.

Click to read the Executive Summary.

Click to read the Full Report.

OAH Public Contacts

Public Information Officer - Primary Media Contact
Shannon Goudy - (360) 407-2700

Executive Assistant - Secondary Media Contact
Barb Cleveland - (360) 407-2700