Top 6 Questions

Question 1

The Health Care Authority (HCA) said everything is fine.  I have insurance now.  I still received a Notice of Hearing.  Why is this hearing still scheduled?

Answer 1

The Office of Administrative Hearings (OAH) does not have all of your information.  If you are receiving insurance and no longer want a hearing, you need to call HCA. 

Please call them at 1-800-562-3022 or email

Question 2

HCA needed paperwork from me.  I gave them what they needed.  Is this hearing still necessary?

Answer 2

Possibly.  The Office of Administrative Hearings does not know if HCA needs any other paperwork.

Please call them at 1-800-562-3022 or email

Question 3

I have a new problem with my insurance.  Can this new problem also be discussed during the hearing?

Answer 3

It depends.  Sometimes a new problem can be heard at the same time.  Sometimes it will require a new hearing.  Please talk to HCA and they will be able to tell you.

If a new hearing is needed, you can make the request with either HCA or with OAH.

Question 4

How do I know if I need this hearing? 

Answer 4

In many cases, the Health Care Authority (HCA) is simply missing some information.  Contact the HCA Representative to see if your case is missing any information. 

You can call HCA at 1-800-562-3022.  You will also receive a letter from HCA with contact information.

You may be able to resolve some issues before the hearing. 

Question 5

HCA said that the problem is resolved.  How do I know if I have my insurance in place?

Answer 5

If you and HCA have come to an agreement, you have options.

  • If you are comfortable, you can let OAH know that you no longer want the hearing. This must be in writing.  For instructions, click How to Prepare.   
  • If you are not comfortable, plan to attend your hearing (or prehearing).  During the hearing you can confirm the agreement in front of the judge.  The hearing with the judge is an official record. 

Question 6

My income has changed.  What do I need to do?

Answer 6

Please call HCA at 1-800-562-3022 or email