Top 6 Questions

Question 1

The Health Care Authority (HCA) said everything is fine.  I have insurance now.  I still received a Notice of Hearing.  Why is this hearing still scheduled?

Answer 1

The Office of Administrative Hearings (OAH) does not have all of your information.  If you are receiving insurance and no longer want a hearing, you need to call HCA. 

Please call them at 1-800-562-3022 or email

Question 2

HCA needed paperwork from me.  I gave them what they needed.  Is this hearing still necessary?

Answer 2

Possibly.  OAH does not know if HCA needs any other paperwork.

Please call them at 1-800-562-3022 or email

Question 3

I have a new problem with my insurance.  Can this new problem also be discussed during the hearing?

Answer 3

It depends.  Sometimes a new problem can be heard at the same time.  Sometimes it will require a new hearing.  Please talk to HCA and they will be able to tell you.

If a new hearing is needed, you can make the request with either HCA or with OAH.

Question 4

How do I know if I need this hearing? 

Answer 4

In many cases, HCA  is simply missing some information.  Contact the HCA Representative to see if your case is missing any information. 

You can call HCA at 1-800-562-3022.  You may be able to resolve some issues before the hearing. 

Question 5

HCA said that the problem is resolved.  How do I know if I have my insurance in place?

Answer 5

If you and HCA have come to an agreement, you have options.

  • If you are comfortable, you can let OAH know that you no longer want the hearing. This must be in writing.  For instructions, click How to Prepare.   
  • If you are not comfortable, plan to attend your hearing.  During the hearing you can confirm the agreement in front of the judge.  

Question 6

My income has changed.  What do I need to do?

Answer 6

Please call HCA at 1-800-562-3022 or email